If Cellular Data is already on, try quickly turning the switch off and back on. If you want to use Cellular Data instead of Wi-Fi, that’s okay too! Go to Settings -> Cellular and make sure the switch next to Cellular Data at the top of the screen is turned on. If Wi-Fi is on but there isn’t a check mark next to any network, tap your network under Choose A Network… and enter your Wi-Fi password if necessary. You’ll know that Wi-Fi is on when the switch is green!īelow the switch, make sure there’s a small check mark next to the name of your Wi-Fi network - if there is, you’ll know you’re connected to Wi-Fi. Go to Settings -> Wi-Fi and make sure the switch next to Wi-Fi is in the on position. Let’s begin by checking to see if your iPhone is connected to Wi-Fi. Without a reliable connection, the App Store won’t load on your iPhone. Is Your iPhone Connected To Wi-Fi Or Data?įirst, let’s make sure your iPhone is connected to a Wi-Fi or cellular data network. The steps below will address each of the three points above and help you troubleshoot potential software or hardware problems. If one or more of these aren’t working, it could be the reason why your iPhone “cannot connect to App Store”. The App Store servers are up and running.Your settings allow you to connect to the App Store and install, update, or purchase apps.You’re connected to Wi-Fi or a cellular data network.
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